ServoIPTV Privacy Policy

Your privacy matters. This policy explains exactly what data we collect, how we use it, and how we protect it. We never sell your personal information.

📅 Last Updated: April 2025✅ GDPR Compliant🔒 Data Never Sold

🟢 Privacy at a Glance

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We Never Sell Data

Your personal information is never sold, rented, or traded to third parties.

🔒

Encrypted & Secure

All data is transmitted via SSL/TLS encryption and stored securely.

✂️

Minimal Collection

We only collect what's absolutely necessary to provide our IPTV service.

1. Information We Collect

Personal Information

We may collect personal information you voluntarily provide when you:

• Subscribe to or purchase our IPTV services
• Contact us through WhatsApp, email, or our contact form
• Request a free trial or join our referral programme
• Participate in surveys or feedback requests

Technical Information

We automatically collect limited technical information when you visit our website:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited and time spent on the site
• Referral source (how you found us)

2. How We Use Your Information

Service Delivery

We use your information to:

• Activate and maintain your IPTV subscription
• Process payments and send order confirmations
• Deliver your login credentials securely
• Provide customer support and troubleshooting

Service Improvement

We also use anonymised data to:

• Understand which features and pages are most used
• Improve our website and service quality
• Detect and prevent technical issues
• Develop new subscription plan offerings

3. Information Sharing

🚫 We Do Not Sell Your Data

ServoIPTV never sells, rents, trades, or shares personal data with third parties for marketing or commercial purposes.

Payment Processors

We share only necessary transaction data with PCI-DSS compliant payment processors (e.g., PayPal) to complete purchases.

Legal Requirements

We may disclose data if required by law, court order, or to protect the rights and safety of our users and business.

Technical Service Providers

Limited technical partners (hosting, analytics) may access anonymised data under strict confidentiality agreements.

4. Data Security

We implement industry-standard measures to protect your information:

🔐 SSL/TLS encryption on all connections

🛡️ Secure, encrypted credential storage

🔍 Regular security audits and monitoring

🗝️ Strict staff access controls

📋 Incident response procedures

💾 Regular secure backups

5. Your Rights (GDPR)

If you are in the EU/EEA, you have the following rights regarding your personal data:

→ Access: Request a copy of the data we hold about you

→ Rectification: Correct any inaccurate data

→ Erasure: Request deletion of your personal data

→ Portability: Receive your data in a machine-readable format

→ Restriction: Limit how we process your data

→ Objection: Object to processing for direct marketing

To exercise any right, contact us at privacy@servoiptv.com. We respond within 30 days.

6. Cookies

We use essential cookies to operate the website, analytics cookies (anonymised) to understand usage patterns, and preference cookies to remember your settings. You can disable non-essential cookies in your browser at any time.

7. Data Retention

We retain your data only as long as needed to provide the service or comply with legal obligations. Active subscription data is kept for the subscription term plus 12 months. Payment records are retained for 7 years for accounting purposes.

8. Children's Privacy

ServoIPTV services are not intended for users under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has submitted information, contact us immediately at privacy@servoiptv.com.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or for legal/regulatory reasons. Significant changes will be communicated via email and a notice on this page. The date at the top will always reflect the most recent revision.

10. Contact Us About Privacy

For any privacy questions, data access requests, or concerns, contact our Privacy Team:

Contact Methods

📧 privacy@servoiptv.com

💬 WhatsApp Support

🌐 Contact Page

Response Times

📋 Privacy/GDPR Requests: Within 30 days

📨 General Queries: Within 48 hours

🚨 Urgent Issues: Within 24 hours